Privacy Policy 250rr – Personal Data Protection for Malaysian Players

250rr takes the privacy of every Malaysian player extremely seriously. We understand that when you share your personal information with us, you are placing significant trust in this platform — and we will never betray that trust. This Privacy Policy has been drafted to comply with Malaysia's Personal Data Protection Act (PDPA) 2010, the primary legislation governing the use of personal data in Malaysia.

This Privacy Policy applies to all personal information collected by 250rr through our online platform, including during the account registration process, deposit and withdrawal processing, use of customer support services, and all other interactions you have with the platform 250rr. It also covers data collected automatically as you browse our website.

We at 250rr believes that every individual has the right to know how their data is used. For this reason, we are committed to full transparency — no data is collected silently or without your knowledge, and no data is used for purposes beyond the scope stated in this document.

250rr only collects personal data that is strictly necessary to provide our services safely and efficiently to Malaysian players. We do not collect excessive or irrelevant data beyond the scope of our services. The following are the categories of data we collect:

All financial information related to payment methods such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u or CIMB Clicks is processed through secure, encrypted channels. 250rr does not store your full bank account number or credit/debit card details directly on our servers.

Personal data we collect at 250rr used solely for legitimate, clearly stated purposes. We do not use your data for any other purpose without your prior consent. The following are the primary purposes for which your personal data is used on the platform 250rr:

• Account Management: Creating, verifying, and managing your account 250rr yours, including the identity verification (KYC) process required by law.
• Transaction Processing: Processing deposits in MYR (RM) via your preferred local payment method, and processing withdrawal of winnings to your Malaysian digital wallet or bank account.
• Platform Security: Detecting, investigating, and preventing fraudulent activity, money laundering, and any security threats that could compromise your account or the integrity of the platform 250rr.
• Legal Compliance: To fulfil legal and regulatory obligations applicable to the platform's operations 250rr, including reporting obligations to the relevant authorities where required by law.
• Customer Support: To provide effective assistance and support when you contact our Malay-speaking support team 250rr.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and providing appropriate support to players who need it.
• Marketing Communications: Sending you information about promotions, bonuses, and new offers that may interest you — only if you have given your consent to receive such communications.
• Platform Improvement: Analysing usage data in aggregate form (without identifying individuals) to improve the user experience and platform features 250rr.

250rr sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your privacy is our priority, and we will never abuse the trust you place in us. That said, there are limited situations where we may need to share your data with certain parties:

• Payment Service Providers: Information required to process your transactions is shared with approved payment service providers — such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX banks including Maybank and CIMB. Such sharing is strictly limited to data necessary solely to complete the transaction.
• Game Providers: Information required to deliver slots and casino games may be shared with licensed game providers such as Pragmatic Play, Play'n GO, and Yggdrasil Gaming — solely for technical game operation purposes.
• Legal Authorities: 250rr will disclose personal data to Malaysian authorities or other relevant authorities when required to do so by law, court order, or valid legal process.
• Fraud Prevention: In cases involving suspected fraud, money laundering, or criminal activity, 250rr reserves the right to share relevant information with recognised fraud prevention bodies.
• Professional Advisors: Lawyers, accountants, and other professional advisors bound by strict confidentiality obligations may be granted limited access to data in the context of providing professional advice to 250rr.

All third parties that receive data from 250rr are required to handle that information in accordance with privacy standards equal to or higher than those we apply ourselves. We are not responsible for the privacy practices of third parties operating outside our direct control.

Protecting your personal data from unauthorised access, use, or disclosure is a responsibility we take very seriously at 250rr. We continually invest in the latest security technologies and procedures to ensure your data is always protected to the highest standard. Key security measures we implement include:

• 256-bit SSL Encryption: All communications between your device and the 250rr encrypted using the same 256-bit SSL (Secure Socket Layer) technology employed by leading banking institutions in Malaysia and worldwide.
• Data Encryption at Rest: Sensitive data stored in the database 250rr is encrypted using advanced encryption algorithms — meaning that even if someone were to gain unauthorised access to the database, the data cannot be read without the correct encryption key.
• Two-Factor Authentication (2FA): 250rr provides and encourages the use of two-factor authentication for all accounts. With 2FA enabled, logging into your account requires an additional verification code sent to your Malaysian phone number.
• 24/7 Active Monitoring: Security team 250rr actively monitors the platform 24 hours a day to detect any suspicious activity or unauthorised access attempts.
• Internal Access Controls: Access to players' personal data among staff 250rr is strictly limited to those who genuinely require it for work purposes — on a need-to-know basis.
• Regular Security Audits: Platform 250rr undergoes regular security audits conducted by independent third parties to identify and address any potential vulnerabilities.

While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. We therefore also encourage you to take an active role in securing your account — by using a strong and unique password, not sharing your login credentials with anyone, and enabling the 2FA feature in your account 250rr yours.

Website 250rr uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They allow our platform to recognise your device and remember your preferences from one visit to the next.

Types of cookies used by 250rr includes:

• Essential Cookies: Required for core platform functionality — including login authentication, session management, and security. These cookies cannot be disabled as they are essential to the platform's operation.
• Preference Cookies: Saving your preferences such as interface language, last betting value, and other display settings to make your experience on the platform more convenient.
• Analytics Cookies: Collecting information about how you use our platform — pages visited, time spent, and actions taken — to help us understand and improve the user experience. This data is gathered in aggregate form and does not identify you personally.
• Security Cookies: Used by security systems 250rr to detect and prevent fraudulent activity and to ensure the integrity of your login sessions.

You can manage your cookie settings through your web browser's preferences. However, disabling certain cookies — especially essential ones — may affect the functionality of the platform 250rr. Continued use of our platform after viewing the cookie notice will be considered your consent to the use of cookies as described.

250rr retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law. We do not keep data longer than necessary. Below is a general guide to data retention periods at 250rr:

• Active Account Data: Retained for the entire duration your account remains active on the platform 250rr.
• Financial Transaction Records: Retained for a minimum of 7 years following the transaction date, in accordance with Malaysia's accounting and anti-money laundering legal requirements.
• Identity Verification (KYC) Data: Retained for a minimum of 5 years following account closure, in accordance with anti-money laundering legal requirements.
• Closed Account Data: Core data is retained for 5 years following account closure for legal compliance purposes and to resolve any disputes that may arise.
• Security Log Data: Retained for 12 months to facilitate the investigation of any security incidents.

When data is no longer needed for its stated purpose and there is no legal requirement to retain it further, 250rr will delete or anonymise that data in a secure manner. Our data deletion procedures ensure that deleted data cannot be recovered or misused.

Under Malaysia's PDPA 2010 and the privacy policy of 250rr, you hold certain rights with respect to your personal data. We fully respect these rights and are committed to making it easy for you to exercise them. Your key rights include:

Platform 250rr is intended exclusively for individuals aged 21 and above. We do not knowingly collect personal data from minors. If you believe that an underage individual has registered an account at 250rr or has provided their personal data to us, please contact our support team immediately. We will take prompt action to close the relevant account and delete the associated data.

250rr maintains strict age verification procedures as part of our KYC process. All new members are required to verify their identity and age using official Malaysian documents before gaining full access to the platform's services. This is a key measure in our commitment to preventing underage use of the platform.

250rr reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technological developments. When we make material changes to this Privacy Policy, we will notify you via an in-platform notification 250rr or via email to the address registered to your account.

The "Updated" date shown at the top of this page reflects the effective date of the latest version of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data. Continued use of the 250rr after any amendment takes effect will be considered your acceptance of the latest version of this Privacy Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to get in touch with us:

• Live Chat: Live support in Bahasa Malaysia, available 24 hours a day, 7 days a week through the platform 250rr.
• Email: [email protected] — we will endeavour to respond within 24 business hours.